Websites · Automation · Shopify · UI/UX

Turn More Enquiries Into Customers.

We build websites, automate customer conversations, and create Shopify experiences that help businesses capture leads, save time, and grow.

Build
Sites & Stores
Automate
Calls & Chats
Design
UI/UX
  1. Website Visitor

    Lands on your site

  2. Enquiry

    Asks a question

  3. AI Call / WhatsApp

    Responds instantly

  4. Qualified Lead

    Details captured

  5. Customer

    Deal closed

Built For Businesses Ready To Grow

WebsitesAI AutomationShopifyUI/UX DesignLead GenerationWhatsApp AutomationWebsitesAI AutomationShopifyUI/UX DesignLead GenerationWhatsApp Automation
Automation

Your Business Doesn’t Have To Answer Every Question Manually.

We connect AI-powered call handling and WhatsApp automation directly into how your business already communicates — so no enquiry goes unanswered. Built on Vapi and Twilio, on the official WhatsApp Business API.

Call AutomationLive

Incoming call…

  1. Incoming Call

    Customer calls your business number

  2. AI Answers

    Greets the caller and listens

  3. Customer Gets Help

    Common questions answered instantly

  4. Lead Captured

    Name, number, and enquiry logged

  5. Appointment / Follow-Up

    Booked or passed to your team

WhatsApp Automation
Hi, do you have this in stock?Customer
Yes! Here are the available options — want me to check your size?Automated Response
Lead Qualification · Details Captured
Connecting you with our team now to finish your order.Human Handoff
Try it yourself

Don’t Take Our Word For It. Talk To It.

This is not a recording or a scripted demo. It is a working version of the call and chat automation we set up for clients, answering questions about this business. Ask it anything.

Free, no sign-up. The voice call needs microphone access.

It knows this business

Ask what we build, how a project runs, or what a budget looks like. The answers come from the same brief a client would give us.

It captures the lead

When a conversation is going somewhere, it takes your details and hands them to us — the part that stops enquiries going cold.

It speaks Urdu and English

Write in either and it answers in the same language. Your customers do not have to switch to be understood.

Shopify

Shopify Stores Built To Sell.

From custom Shopify themes to complete store setups, we create ecommerce experiences that look great, perform well, and make it easier for customers to buy.

  • Shopify Theme Customization
  • Store Setup
  • Custom Sections
  • Conversion-Focused UX
  • Responsive Design
  • Performance
yourstore.com/products/best-seller
2
Best Seller

Signature Product Name

$68.00

Fast checkout · Secure payment

Why Soft Leads

More Than A Website Agency.

We combine four disciplines into a single, connected approach — instead of treating your website, automation, and store as separate problems.

Development+
Automation+
Design+
Ecommerce

Built Around Your Business

Solutions designed around the way your business actually operates.

Automation That Saves Time

Reduce repetitive customer communication and manual tasks.

Designed To Convert

Interfaces built around clarity, usability, and customer action.

Built For Growth

Technology that can evolve as your business grows.

About Soft Leads Agency

One Team Behind Every Part Of Your Digital Presence.

Soft Leads Agency brings together web development, AI-powered customer communication automation, Shopify development, and UI/UX design under one roof. Instead of treating each part of your online presence as a separate project, we build them as one connected system.

We work with business owners who want their website, their store, and the way they respond to customers to actually work together — so enquiries get captured, conversations get handled, and nothing important slips through.

Our approach is practical rather than trend-driven: understand how a business actually operates, then design and build technology that fits it — not the other way around.

What We Bring Together

  • Web Development
  • AI & Communication Automation
  • Shopify Development
  • UI/UX Design
How It Works

A Simple, Transparent Process.

01

Discover

We understand your business, customers, and goals.

02

Build

We design, develop, and automate the right solution.

03

Launch

We launch your solution and make sure everything works smoothly.

04

Grow

Continue improving your digital experience as your business evolves.

FAQ

Questions, Answered.

We start by understanding your business, customers, and goals, then design and build the right combination of website, automation, or Shopify solution. You review progress at each stage before we launch.

Most websites take a few weeks from kickoff to launch, depending on scope, content readiness, and how many revision rounds are needed. We agree on a realistic timeline before work begins.

Yes. We can customize your current theme, build custom sections, and add features it does not ship with — bundles, upsells, custom filters — depending on what your store needs.

Yes. We set up AI-powered call handling that can answer common questions, capture caller details, and help book appointments, with a clear handoff to your team when needed.

Yes. We build automated WhatsApp flows that respond to enquiries, qualify leads, send follow-ups and notifications, and hand off to a human when the conversation needs it.

Yes. We can improve, redesign, or extend an existing website rather than starting from zero, depending on its current platform and condition.

Yes. We provide maintenance after launch — fixes, updates, and improvements — so your website, automation, or Shopify store keeps working as your business grows. We agree the scope with you rather than selling a fixed retainer.

Ready To Turn More Enquiries Into Customers?

Let’s create a better digital experience for your business.